Terms & Conditions.

Last Updated: July 1st, 2025

Welcome to Sustainable Luxe (“Company,” “we,” “our,” or “us”). By visiting or using our website www.shopsustainableluxe.com, you agree to the following Terms & Conditions. Please review them carefully, as they govern your use of our site and services.

1. Eligibility

You must be at least 18 years old to use our website and make purchases. By using this site, you confirm that you are legally able to enter into binding agreements.

2. Responsible Use of Our Website

We created Sustainable Luxe to bring together the art of responsible luxury. You agree not to misuse our site, attempt unauthorized access, or engage in fraudulent activity.

3. Intellectual Property

All content on this site — including our logos, photographs, product descriptions, and brand name Sustainable Luxe — is the property of Sustainable Luxe and is protected by intellectual property laws. You may not copy, share, or use our content for commercial purposes without written permission.

4. Pre-Loved & Sustainability Commitment

We are committed to transparency, sustainability, and ethical sourcing. All product descriptions, certifications, and condition reports are accurate to the best of our knowledge.

5. Third-Party Links

We may provide links to trusted third-party partners. However, we are not responsible for their policies, content, or practices.

6. Limitation of Liability

While we take every measure to ensure the accuracy, quality, and security of our website, Sustainable Luxe cannot be held liable for any damages or interruptions that may occur through use of our site.

7. Governing Law

These Terms & Conditions are governed by the laws of South Carolina, United States, without regard to conflict of law principles.

Last Updated: July 1st, 2025

At Sustainable Luxe, we connect new and pre-loved lab-grown diamonds and curated luxury pieces with their next forever home. By making a purchase from us, you agree to the following Terms of Sale.

1. Our Products  

Lab-Grown Diamonds: Every diamond we sell includes a certified GIA or IGI report, or a professional appraisal.

Pre-Loved Jewelry: All pre-loved pieces are carefully selected to meet our “like new” standard of excellence.

Transparency Promise: We provide detailed descriptions and images to ensure you can shop with confidence.

2. Pricing & Payment

Prices are listed in USD ($).

We accept all major credit and debit cards.

Full payment is required before your order is shipped.

3. Shipping & Delivery

Complimentary Nationwide Shipping: Free shipping is included for all jewelry orders.

Engagement Rings: Complimentary resizing is available.

International Shipping: Offered on a case-by-case basis and may incur additional costs, duties, or taxes.

4. Returns & Exchanges

Due to the nature of fine jewelry, all sales are final, unless your item arrives damaged or incorrect.

Any eligible concerns must be reported within 7 days of delivery. We will review and, if applicable, provide an exchange or store credit.

5. Warranties & Authenticity

Every Sustainable Luxe diamond includes certification for authenticity.

We stand by the quality of our pieces, but we do not cover damage caused by normal wear, third-party resizing, or repairs.

6. Sustainability & Responsibility

By choosing Sustainable Luxe, you support a more ethical, transparent, and environmentally conscious approach to luxury. We thank you for being part of our mission.

7. Limitation of Liability

We are not liable for delays outside our control (including carrier issues, customs holds, or weather-related delays). Our maximum liability for any claim is limited to the purchase price of the item.

8. Governing Law

These Terms of Sale are governed by the laws of South Carolina, United States.